Sports Events Manager

Job Type

Full-time

Description

FLSA Status: Full-Time, Non-Exempt

Reports to: Director

Summary: The Sports Events Manager will supervise and lead team members through the preparation, execution and close out of various venue sporting events. Responsibilities include team leadership, outstanding customer service, timely service, quick response to guest's needs, sports events setup, overall park cleaning and sanitation, product quality assurance, and safety duties.
Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short and Long Term Disability
• Employee Assistance Program
• Paid Time Off (Vacation Leave, Sick Leave, Paid Holidays/Holy Days)
• Pension and Retirement Plan

Benefits will depend on location and employment status

Requirements

Position Responsibilities:

• Supervises, motivates, leads, trains, and instructs team members.
• Ensure a consistent, quality experience for clientele. Serves as venue liaison to event hosts and/or guests; follows operational procedures to ensure venue facilities and/or resources are used appropriately, and contract rental schedule is adhered to.
• Facilitate the highest standards in operational excellence and park appearance on a daily basis.
• Maintain facilities and sports equipment functionality and appearance.
• Responsible for conducting full event preparation, setup and teardown for various sporting activities including but not limited to: Basketball, Volleyball, Baseball/Softball, Soccer, Pickleball, Roller Derby
• Responsible for maintaining and oversees venue sports equipment including but not limited to: Basketball goals/backstops, volleyball nets and poles, pickleball nets, spectator bleachers, tables and chairs, Soccer goals, field marking and spiking/dragging equipment, bases, pitching mounds, etc. Identifies and reports deficiencies and maintenance requirements to Director.
• Responsible for scheduling, conducting and/or facilitating equipment and facility repairs and/or maintenance.
• Conducts quality control reviews of grounds maintenance and ballfield preparation, identifies and reports deficiencies to Director. Conducts and or arranges corrective action(s)
• Responsible for maintaining the overall cleanliness of the complex including but not limited to: Gymnasium, Athletic Fields, restrooms, Concessions and common areas of the park.
• Responsible for overall park custodial duties - emptying trash, cleaning and restocking restrooms, sweeping, mopping, and maintaining the overall cleanliness of the sports park and facilities.
• Responsible for gym floor cleaning and maintenance. Conducts or schedules routine cleanings of gym floor to maintain highest standards. Coordinates annual floor maintenance following industry standards.
• Oversees event crowd control and assist guests to maintain a safe and organized event; responds to customer inquiries
• Responds to incidents and contacts appropriate authorities; completes incident reports to management
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Monitor team productivity and provide performance evaluations, constructive feedback, mentorship, and disciplinary action when necessary.
• Monitors staff hours, reviews and approves timesheets in a timely manner.
• In collaboration with the Director recruits, interviews, hires, and trains office staff within assigned area.
• Meet and exceed organizational goals through optimal utilization of personnel and resources.
• Assist Concessions Manager as needed.
• Performs all responsibilities of Sports Events Aide as needed.
• Responsible for adhering to safety training and protocols on a daily basis and taking precautionary measure to ensure the safety and well-being of self, others.
• Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
• Adherence to the Code of Conduct and the Faith and Moral is mandatory.
• Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
• Performs other duties as assigned.

Essential Functions - ADA

Minimum Qualifications:

Education:

• High School diploma or equivalent

Experience:

• One (1) year experience serving in a supervisory role
• Two (2) years previous experience in a customer service field
• Two (2) years previous experience in large scale facility preparations for various sports events preferred

License and Credentials:

• Reliable transportation
• Food Safety Manager Certification preferred or ability to obtain one within 30 days.

Minimum Knowledge and Skills:

• Knowledge of and the ability to setup/operate various venue sports equipment including but not limited to Basketball goals/backstops, volleyball nets and poles, pickleball nets, spectator bleachers, tables and chairs, Soccer goals, field marking and spiking/dragging equipment, bases, pitching mounds, etc.
• Knowledge of and the ability appropriately setup courts, fields, and etc. for various sports activities
• Knowledge of and the ability to operate a cash register/point of sales system while following established cash handling protocols.
• Knowledge of and the ability to prepare/serve food and drinks following Health Department Standards
• Knowledge of and the ability to clean and sanitize facilities and equipment to Health Department Standards
• Knowledge of and the ability to safely operate restaurant equipment and appliances.
• Ability to work in a fast-paced environment and communicate effectively with the public and team members.
• Ability to motivate, evaluate, and provide corrective action to employees.
• Ability to supervise and lead team members toward in various objectives simultaneously.
• Must be detail oriented, organized, self-motivated, work well independently and on a team
• Ability and flexibility in working varied shifts to accommodate adjustments needed or requested on staffing.
• Must be able to work in indoors and outdoors, in a variety of weather conditions.
• Must have good written and verbal skills.
• Must have good critical thinking and problem-solving skills.
• Must have a "can-do" attitude

Salary Description

$21 - $22 / hour