Engage Wellness Customer Service Assistant

GENERAL REQUISITION INFORMATION

EEO Statement:	UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location	Omaha, NE
Requisition Number:	Staff_13785
Department	Int Med Geriatrics/Palliative Med 50000588
Business Unit	College of Medicine
Reg-Temp	Full-Time Regular
Work Schedule	TBD by Supervisor
Remote/Telecommuting	No remote/telecommuting opportunity
Position Summary	The Engage Wellness Customer Service Assistant will help support whole person wellness. They will be responsible to open and/or close the facility daily, and provide customer service to the fitness center members, learners, and others who enter the facility. Welcome, greet, give facility tours, oversee the fitness rooms, and address questions. Help maintain a clean, welcoming environment for facility users.
Position Details	Additional Information
Posting Category	Operations
Working Title	Engage Wellness Customer Service Assistant
Job Title	Admin Bus Op Asst
Salary Grade	AB04H
Appointment Type	C2 - REG OFF/SERV HRLY
Salary Range	$13.846 - $19.375/hourly
Job Requisition Begin Date	03/20/2025
Application Review Date	03/26/2025
Review Date Information:	Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.

Required and Preferred Qualifications

Required Education:	High School education or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)	NA
Required Experience	1 year
If any experience is required, please specify what kind of experience:	Customer service experience
Required License	No
If yes, what is the required licensure/certification?
Required Computer Applications:	Not Applicable
Required Other Computer Applications:
Required Additional Knowledge, Skills and Abilities:	Excellence in communication (verbal, written, & listening skills) with members, professionals, community/general public, faculty and students\ • Ability to maintain confidentiality of all participant information • Knowledge of Safety protocols • Ability to maintain confidentiality of all participant information • Ability to remain cool, calm and collected during an emergency situation • Ability to work independently or cooperatively in a team environment, efficiently • Motivated Self-starter • Multi-tasking skills necessary • Ability to show respect for others in ALL situations • Excellent organization and time-management skills • Flexibility in daily schedule
Preferred Education:	Bachelor's degree or equivalent
If any degree/training is preferred, please specify the type:	Some coursework in fitness or working with the aging adult population
Preferred Experience:
Preferred License:	No
If yes, what is the preferred licensure/certification?:
Preferred Computer Applications:	Microsoft Excel, Microsoft Word, Microsoft Outlook
Preferred Other Computer Applications:	Facebook
Preferred Additional Knowledge, Skills and Abilities:
Email to a Friend	https://unmc.peopleadmin.com/postings/91387

EEO Statement

The University of Nebraska Medical Center (UNMC) is committed to creating a diverse and inclusive work and learning environment free from discrimination and harassment. UNMC is dedicated to creating an environment where everyone feels valued, respected and included. UNMC does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. UNMC complies with all local, state and federal laws prohibiting discrimination, including Title IX, which prohibits discrimination on the basis of sex.

Requisition Specific Questions

Required fields are indicated with an asterisk (*).

* Do you have a high school education or equivalent?
- Yes
- No
* Do you have a minimum of one year customer service experience?
- Yes
- No
* How did you hear about this position?
- Careerlink
- Employee Referral
- HERC
- Indeed
- Job Fair
- Lincoln Journal Star
- Linkedin
- Omaha World Herald
- UNMC Job Site
- Facebook
- NEWorks
- Handshake
- Other
* If Other, please specify the source. Otherwise, indicate NA.
(Open Ended Question)
* Within the past 6 months, have you been affected by a reduction in force or grant funding expiration with the University of Nebraska Medical Center?
- Yes
- No