Student Success Coordinator

The High School Student Success Coordinator supports high school student applications and registration, and works directly with high school students, counselors, and administrators to ensure the students are supported during concurrent enrollment at Iowa Western Community College. This includes visiting area high schools, providing supportive training to high school partners, and collaborating within IWCC and our communities to set high school students up for the best long-tern success.

• Assist in completing High School student registration and applications
• Collaborates with Dean of High School Partnerships to provide high school counselors with IWCC/program updates.
• Collaborates with Dean of High School Partnerships to create communication templates and processes for students and counselors.
• Send student communications regarding orientation and handbook.
• Counsels and advises high school counselors and administration for student success
• Responsible for registration and orientation planning and events on campus and with high school partners
• Understands protocols and assists in student conflict resolution processes
• Collaborates with Career and College Transition Counselors for high school student success
• Partner with campus and community associates to create innovative opportunities for high school students
• Demonstrates IWCC's core mission, vision and values

• Bachelor's Degree at minimum
• Excellent verbal and written communication skills and ability to articulate in both small and large group settings and with diverse groups of people including co-workers, students, business contacts and at various levels from front-line to administration
• Strong organizational skills including the ability to multi-task, to meet deadlines, to maintain and access paper and electronic files, to produce error-free final products, and to manage time and output
• Excellent customer service skills required
• Proficient use of Microsoft Office products (Outlook, Word, Excel, PowerPoint)
• Ability to read, write and speak English fluently
• Positive, enthusiastic, and dedicated to the challenges of helping high school students
• Ability to function collaboratively as part of a fast-paced, student-oriented team
• Professional in communications, appearance, relationships, and responsiveness
• Ability to maintain strict confidentiality at all times
• Self-starter with the ability to perform with little or no direct supervision
• Regular, prompt & reliable attendance
• The ability to pass a background check

• Light work (lift 10 lbs.)

• The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment
• While performing the duties of this job, the employee is regularly required to talk and hear
• Ability to drive company owned or personal vehicle.