AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica)and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.

Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.

Job Summary

We areseekinga reliable and customer-focusedTemporary Customer Service Coordinatorto support our team!Thisis apart timeroleworkingapproximately15-20 hours per weekfrom 1pm-4:30pm Monday through Friday,while alsoprovidingadditional coverageas neededduring teammate vacations and other planned absences.During those times, the schedule may extend to 8am-4:30pm.The ideal candidatewill beorganized, professional, andenjoyshelping customers and teammates.

Essential Duties & Responsibilities

Reception

Receive,welcomeandassistAssociation guests. Contactappropriateteammatesto receive guests.
Maintain a neat and friendly appearancein the facilitylobby and work area.
Responsible for Associations main phone switchboard androutingcalls. Mustrepresentthe Associations in a professional manner by providing exceptional customer service to deliver a positive first impression of our company.
Monitor facility main entrance and deter unauthorized individuals from entering the facility.Responsible for facility main entrance in emergency situations.
Assign, receive, andmonitorsecurity badges for employees,guests,and vendors. Ensure badges arereturnedwhen guests and vendors leavethe facilityand employeesterminate.

Mailing, Shipping and Receiving

Sort incoming and outgoing mail.
Receive and processes inbound and outbound packaging/shipping activities other than U.S. Mail. Includes such things as sending Service Award packets for employees,recognition ofprogram gift cards to retail offices tomaintainsupplies, and shipping items to customers (i.e.New Dealer Kits) whenrequested.

Administrative

Support the coordination of meetings as needed, including reserving space and/orassistingwith catering.

Years of Experience

Customer service, prior mail background and knowledge of business machine operations (copiers, facsimiles, postage, PC, etc.) is preferred.

About Us:

AgCountry has 45 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin, FCSAmerica is based in Omaha, NE and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of todays agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.

AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, and they comply with all applicable federal, state, and local fair employment practices laws.