You Are:

Personable. Greet customers promptly and engage with them while identifying each customer’s needs and fulfilling those needs.
Observant. Maintain department appearance by organizing displays and cleaning regularly. Restock merchandise to ensure all inventory is represented on the sales floor. Monitor inventory and inform appropriate staff of out-of-stock, misplaced, or missing merchandise.
Service-Minded. Promote Borsheims’ mission and provide our Signature Service to customers by providing a unique and engaging experience. Support our omnichannel approach by assisting customers in-store, online, and over the phone. Deliver a first-class shopping experience by introducing customers to our vast selection of merchandise, showcasing product knowledge and explaining features and benefits, responding to customer concerns and questions, reviewing price, and closing the sale.
Detail Oriented. Complete paperwork according to company policy and procedures, ensuring it is legible, detailed, and accurate. Perform weekly audits of open sales orders to ensure all orders are finalized.
Sales-Driven. Use suggestive selling techniques for add-on and future sales. Proactively inform customers of upcoming events, new products, complimentary products, and more. Maintain a client base and actively call and prospect customers for vendor events, special sales, and future promotions using traditional clienteling methods and customer relationship management (CRM) tools.
Eager to Learn. Like to learn and participate in continuing education, training programs, and seminars.

We Are:

Borsheims is a luxury jewelry and gift retailer and a proud member of the Berkshire Hathaway family. We value our employees and provide a family-friendly work environment and a flexible schedule for all. If hired, you would be eligible to enjoy Borsheims' excellent benefits, which include:

Medical/Dental/Vision/Life Insurance
Flexible Spending Account
Wellness Program
401K
Medical and Parental Paid Leaves
Paid Time Off & Holiday Pay
Regular Weekly Schedule
No late nights and Sundays Off (We are closed on Sundays except during the holiday season and on Berkshire Weekend)
Incredible Employee Discount
Service Awards
Promote from Within Philosophy
Ongoing Education & Training

Summary: Borsheims, a luxury jewelry retailer, is seeking a full-time Watch Sales Associate to assist customers in selecting and purchasing merchandise, providing exceptional customer service both in-store and online. The ideal candidate should be personable, observant, service-minded, detail-oriented, sales-driven, and eager to learn. Borsheims offers excellent benefits including medical/dental/vision/life insurance, 401K, paid time off, and an incredible employee discount. #WatchSalesAssociate #FullTime #LuxuryRetail #SalesJob #CustomerService #Borsheims #JewelryRetail #SalesAssociateJob

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