Director of Strategic Commercial Healthcare Operations #HIRING

Position Description

About You

You are a person who loves responsibility for driving operational excellence and aligning business processes with the organization's strategic goals within the Commercial Healthcare group. We need someone who has strong strategic thinking and analytical expertise in Revenue Cycle Management with proven leadership experience to deliver measurable results. In the role of Director of Strategic Commercial Healthcare Operations, you will be responsible for collaborating closely with the VP of Strategic Operations and other executive leadership to implement high-impact initiatives, improve operational efficiency, and support long-term organizational growth.

• Tell us about your experience with Strategic Operations.
• Are you a team player and a self-motivator?
• What is your experience with conducting business in a way that is credit to a company?
• We are counting on you to manage multiple projects using your problem-solving skills.
• We are looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.

About The Position

• Partner with executive leadership to translate strategic objectives into actionable operational plans.
• Identify and implement process improvements that enhance efficiency, productivity, and scalability across the organization.
• Lead cross-functional initiatives that drive organizational effectiveness and align with long-term business goals.
• Monitor key performance indicators (KPIs) and operational metrics to assess effectiveness and identify areas for improvement.
• Serve as a trusted advisor to senior leadership by providing data-driven insights and strategic recommendations.
• Oversee change management efforts related to operational improvements and strategic projects.
• Foster a culture of continuous improvement and operational excellence across departments.
• Additional duties as required.

Minimum Requirements:

• Bachelor's degree in business administration, operations management, or a related field is often required, with a Master's degree (such as an MBA) or relevant certifications (like PMP or Six Sigma) often preferred.
• Proven experience in Healthcare Revenue Cycle Management or a related role is essential with a typical requirement of at least 5 years of progressive experience, often including leadership roles.
• Strong ability to interpret complex data and metrics to identify inefficiencies and make data-driven decisions.
• Proven track record of leading and motivating teams, fostering collaboration, and driving change.
• Ability to develop strategic plans, identify opportunities and risks, and align operational strategies with business goals.
• Capability to identify and resolve complex operational issues.
• Exceptional written, verbal, and technical communication skills.
• Experience with project management and the ability to manage multiple projects simultaneously.
• Strategic mindset with a hands-on approach to execution.
• Result-oriented and comfortable working in fast-paced, evolving environments.
• A collaborative leader with the ability to build relationships internally as well as clients.

About Us

You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.

About the Benefits

When you are a member of Signature Performance, you are a part of a solutions-based organization where the values of passion, integrity, courage, and respect are the driving forces behind all our decision-making. We trust you to do important work and bring the best version of yourself to work every day, so we want to help you achieve a work-life balance while consistently challenging yourself. Signature believes in fully developing each one of our Associates. Our performance-driven philosophy boasts competitive pay and additional position specific incentives, where world-class training and development, resources, and events drive our award-winning culture where everyone thrives.

• Health Insurance
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match

Security Requirements

• U.S. Citizenship or naturalized citizenship is required for this position.
• All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.

Work Schedule

Monday through Friday, 8am to 5pm CST

Compensation Range

$140,000/annually

Position Type

Full Time