Manager of Experience #HIRING

Position Description

About You

You are a person who loves leading the development and execution of engaging internal messaging, multimedia content and events! We need someone who is experienced in shaping the associate experience through compelling written and digital content, including video, graphic design and culture building materials.

• Tell us about your experience with written and digital content, including video, graphic design, and culture-building materials, while ensuring alignment with our brand voice, values, and business objectives.
• Are you a team player and a self-motivator?
• What is your experience with conducting business in a way that is credit to a company?
• We are counting on you to manage multiple projects using your problem-solving skills.
• We are looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.

About The Position

• Develop and execute strategies to inform, engage, and inspire associates across the organization.
• Lead the functions of experience that include internal communications, digital production, and graphic design functions that support both internal and external customers.
• Oversee the drafting, editing, and distribution internal newsletters, announcements, leadership messages, and organizational updates.
• Partner internal stakeholders to support change management, culture initiatives, and employee engagement campaigns.
• Establish the best communication practices and ensure consistent tone, voice, and brand alignment.
• Oversee the creation of high-quality multimedia content including videos, presentations, graphics, and digital signage to support internal initiatives.
• Lead the design and production of culture and engagement materials
• Maintain a content calendar to align messaging with organizational milestones and events.
• Manage a team of content creators, videographers, and/or designers (internal or freelance), providing creative direction and project oversight.
• Collaborate with stakeholders across departments to understand communication needs and develop multimedia solutions.
• Track performance and engagement of internal campaigns, using insights to optimize content and strategy.

Minimum Requirements:

• Bachelor's degree or higher in Human Resources, Communications, Marketing, Multimedia Production, or a related field.
• 5+ years of experience of management in engagement, internal communications, digital content production, events, or corporate media.
• Strong storytelling and writing skills with experience tailoring messaging to different employee audiences.
• Strong project management and organizational skills with the ability to manage multiple priorities and deadlines.
• Passion for creating culture-driven content that connects employees to purpose and values.
• Demonstrated experience with intranet platforms, digital signage, and internal communication tools
• Proficiency in multimedia tools such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro), Canva, and video editing platforms.
• Qualtrics

Preferred Requirements:

• Demonstrated experience in brand development and implementation.

About Us

You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.

About the Benefits

When you are a member of Signature Performance, you are a part of a solutions-based organization where the values of passion, integrity, courage, and respect are the driving forces behind all our decision-making. We trust you to do important work and bring the best version of yourself to work every day, so we want to help you achieve a work-life balance while consistently challenging yourself. Signature believes in fully developing each one of our Associates. Our performance-driven philosophy boasts competitive pay and additional position specific incentives, where world-class training and development, resources, and events drive our award-winning culture where everyone thrives.

• Health Insurance
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match

Security Requirements

• U.S. Citizenship or naturalized citizenship is required for this position.
• All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.

Work Schedule

Monday through Friday, 8am to 5pm

Compensation Range

$100,000-$113,000/annually

Position Type

Full Time