Technician - Service Field

Position:  Technician  - Field Service

Company:  Predictive Technology, Inc.

Job Type:  Full Time Employment

Location of job:  Headquartered in Omaha, Nebraska

                           50 to 75% travel required based on job location (may include overseas travel)

General Job Description:

Entry level Systems Integration Specialist position utilizing PTI hardware and software to enhance customer capabilities based on mission critical needs.  Common tasks include system installation, configuration, troubleshooting, and preventive maintenance.

Duties and Responsibilities:

1. Work with management to complete milestones for installation, delivery, testing, and final commissioning.
2. Effectively work and communicate with the PTI implementation team.
3. Develop and maintain field reports and records.
4. Communicate issues discovered during implementation and startup which may impact delivery of customer projects.
5. Installation of monitoring equipment and software setup and programming.
6. Conduct routine preventive maintenance service, inspections, and equipment health analysis of customers systems.
7. Testing of hardware systems, individual monitoring devices to find defective issues and make corrective action.
8. Read and interpret blueprints, wiring diagrams, and schematics.
9. Trouble shoot customer service issues via phone and/or email and document.
10. Interact with customers on a professional level.

Skills and Specifications:

1.  Should have excellent written and verbal communication skills.
2. Ability to effectively use electronic devices and testers.
3. Understanding of basic AC/DC electricity.
4. Should have basic troubleshooting skills with electronic devices.
5. Ability to exercise excellent independent judgment.
6. Ability to establish and maintain solid working relationships with management, coworkers, and customers.
7. Excellent time management skills.
8. Flexibility and a great attitude are a must in this position.
9. Ability and desire to tackle new projects, learn new skills, and enjoy challenges.

Working conditions and hours:

1.  PTI is open Monday through Friday from 8 am to 5pm – however, this position does require some travel to include several overnight stays.  Most weekends off – however, occasional weekend and overnight work may be required based on the customer’s project requirements.

Education and Qualifications:

1.  Electronics Technology Degree or equivalent in similar field preferred, not required.
2.  Basic understanding of Electricity helpful

Salary: 

1.  Dependent on work experience and studies.

Equal Opportunity Employer – offers full benefit package.