Community Engagement Coordinator #HIRING

Community Engagement Coordinator

Who We Are

Project Harmony exists to provide effective, immediate and sensitive support to child abuse victims and their non-offending family members. Project Harmony is committed to a vision with a focus on one goal: ending the cycle of child abuse and neglect. Project Harmony is one of the largest Child Advocacy Centers in the nation.

At Project Harmony, we don’t just accept difference – we celebrate it, we support it and we thrive on it for the benefit of our employees, our clients and our community. Project Harmony is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Our Culture

At Project Harmony, we are committed to building a team of dedicated, compassionate professionals who are supportive of our culture:

We are all Project Harmony: Project Harmony exists because of the unique collaboration of community partners, dedicated to ending child abuse and neglect. Our strength lies in our people, their ideas, their differences, their diverse talents and perspectives.

We bring our best everyday: Project Harmony consists of experts, problem solvers and visionaries dedicated to promoting creativity and innovation. We demonstrate personal integrity and maintain a high standard of ethical behavior. Project Harmony is dedicated to fostering a learning environment where all members of the collaborative process can flourish.

When it comes to children, we don’t compromise: Children come first in all that we do. Project Harmony provides a safe place where children have the courage to use their voices – a place where healing begins. Because of Project Harmony’s coordination of care, children entering Project Harmony go from crisis to courage. Our vision reimagines the system to make it work best for all involved, especially the child.

Position Description

The Community Engagement Coordinator is responsible for fostering meaningful connections between Project Harmony and the community, focusing on building strong relationships with volunteers, local partners, and service providers. This role will lead the continued growth of Project Harmony’s established volunteer program, ensuring it remains dynamic, impactful, and responsive to organizational needs. By creating innovative opportunities for engagement, the coordinator will enhance volunteer involvement and expand community partnerships to support the organization’s mission.

This position requires strategic thinking to identify opportunities for growth and collaboration, evaluate program outcomes, and implement best practices. Working closely with internal teams and external stakeholders, the Community Engagement Coordinator will ensure community programs are inclusive, effective, and aligned with Project Harmony’s goals, inspiring individuals and groups to actively support children and families in the community. 

Essential Duties and Responsibilities

Community Engagement Management:

• Create an annual strategy and action plan for community engagement initiatives 
• Lead and coordinate volunteers, both individuals and corporate prospects and partners. Recruitment, onboarding, placement, training, communication, scheduling, supervision and retention/stewardship of volunteers for various organizational needs, including direct service, administrative, and special third-party events
• Build and maintain relationships within the community, local organizations and corporate partners to increase awareness, participation, and support for Project Harmony through our events and wish lists
• Coordinate community service activities including: Coping Kits, Backpacks, Therapy Dinners, Closet Organization, Beautification of Campus, and other such initiatives
• Organizes and executes Child Abuse Awareness Month Pinwheel campaign
• Oversee all in-kind donations (identification of needs, gift acceptance, sorting, distributing), maintain donation closet and wish list
• Represents the agency and speaks at community events and fairs, as requested
• Evaluate third party events and opportunities and lead the execution of approved opportunities
• Conducts tours, information sessions, and virtual meetings for groups as needed or per request 
• Maintains volunteer files
• Evaluate volunteer database platforms for organizing and inputting volunteer information
• Helps to recruit and strategize around internship opportunities
• Develops and maintains statistical reporting of volunteer activities and hours
• Conducts annual volunteer program evaluation
• Develop volunteer award and recognition opportunities
• Attends regular staff meetings and other community meetings as assigned
• Attends department meetings to review program progress, upcoming objectives, and strategic plan initiatives

 Employee Engagement Management:

• Serve on the Project Harmony Committees
• Report on progress and growth of as well as community impact
• Maintains a comprehensive knowledge of the mission, core values and vision of the organization and the children’s advocacy model
• Ensure culturally competent services are provided to all families we serve without regard to race, ethnicity, religion, socioeconomic status, disability, gender or sexual orientation

Requirements

Qualifications

Education and Training

• Bachelor's Degree preferred in Communications, Marketing, Public Relations or Volunteer Management and/or previous lived experience in related field will be considered

Work Experience

• The successful candidate must possess a minimum of two (2) years of experience in volunteer management, event coordination, or communications 

Required Knowledge and Skills

• Excellent communications skills (written, verbal and active listening)
• Ability to handle multiple projects simultaneously with attention to detail and accuracy while adhering to deadlines in a fast-paced environment
• Strong interpersonal skills with the ability to establish and maintain excellent relationships with co-workers, volunteers, business partners, donors, etc. 
• Excellent public speaking skills with the capacity to serve as a spokesperson for the organization
• Ability to work independently and collaboratively
• Demonstrated ability to work and communicate effectively with people of diverse ethnic, economic, racial and cultural backgrounds
• Ability to clearly communicate the organization’s mission through written and oral presentations
• Strong editing skills; meticulous grammar and spelling
• Strong ability to build relationships and work collaboratively with co-workers, volunteers, business partners, and donors, etc. 
• Ability to work outside regular business hours, including some evenings and weekends
• Demonstrates enthusiasm, flexibility, and creativity
• Demonstrates a high level of professionalism, confidence and ethical standards
• Knowledge of the philanthropic sector within the community
• Strong problem solving and decision-making skills
• Ability to carefully budget and allocate resources
• Ability to relate well in multicultural environments
• Must respect and maintain confidentiality
• Experience using Microsoft Word, Excel, and PowerPoint, as well virtual platforms (e.g., Zoom). Experience with Raiser's Edge and Adobe Creative Suite a plus

Other

• Must be willing to work flexible hours
• This position requires heavy lifting, climbing ladders, loading and unloading materials
• Must submit to a thorough criminal history background check
• Must have access to a vehicle, possess a valid driver’s license and proof of valid insurance
• Position may involve some travel, primarily within the state

The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this job. They are not an exhaustive list of all duties and responsibilities associated with it.